CHI CLUB MEMBERSHIP

Please read these Terms and Conditions carefully before participating in the ‘Chi Club Membership’ program. By joining the Chi Club, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Purpose

Chi Club membership is available to residents of Australia and is designed to reward loyal Yo-Chi guests through points, exclusive offers and member benefits. To join, guests must download the Yo-Chi app and register a new membership account.

Yo-Chi may approve or decline any membership at its absolute discretion. Each guest is permitted to hold one membership only, which must be linked to a unique email address. Membership barcodes must not be copied, shared or duplicated.

Upon registration, guests are required to provide accurate personal details including full name, date of birth, email, home venue and postcode. It is the guest’s responsibility to keep these details up to date within the app. Guests may opt out of the Chi Club at any time via the app settings.

Promotional offers may be provided to new members upon sign-up from time to time and are subject to change at Yo-Chi’s discretion.

Offer Value and Redemption

Chi Club members earn 1 Chi Point for every $10 spent in a Yo-Chi venue. Points are calculated automatically to the cent, meaning a $14.49 purchase will earn 1.449 Chi Points. Points displayed in the app are rounded to two decimal places.

Once a member reaches 10 Chi Points, they are eligible to redeem their points for Yo-Chi products. Points cannot be redeemed for cash, used as part-payment, or applied to transactions below the value of $10. Any remaining balance is not redeemable for cash.

Point redemption is valid on all full-priced products sold in Yo-Chi venues, excluding gift cards. Points cannot be earned or redeemed on online purchases, supermarket purchases, or gift card transactions. Points are also not accrued when a promotional or discount voucher is used.

Birthday Reward

Members who have entered their date of birth in the app will receive a birthday reward in the ‘Treats’ section of their Yo-Chi app. This reward is issued as a Yo-Chi voucher up to the value of $10 on the member’s birthday.

The voucher must be redeemed within 14 days of issue, including the issue date, and is valid for a single transaction only. Any remaining balance above $10 must be paid by the guest. No change will be given.

The birthday voucher is redeemable in Yo-Chi venues only and cannot be used online, via delivery platforms, or at any external stockists. Membership must be active and verified by 3:30am on the day of the member’s birthday to be eligible.

Redemption Rules

Chi Points cannot be transferred, sold or assigned and are not redeemable for cash. Points cannot be used in conjunction with other offers unless otherwise specified.

Points cannot be accrued from online purchases, supermarket purchases, or gift card purchases, and cannot be earned when a discount or promotional voucher is applied.

If a member does not use their Chi Club membership for a period of two years, their membership will be cancelled along with any accumulated points and benefits.

Offer Validity & Verification

Yo-Chi reserves the right to monitor all Chi Club activity and may refuse or cancel points, rewards or memberships where misuse, duplication or fraudulent behaviour is suspected.

Yo-Chi may terminate a membership at any time without notice or reason. In the event of termination, all accrued points and entitlements will be forfeited.

General Conditions

Yo-Chi may introduce, modify or withdraw Chi Club benefits, offers or rewards at any time without notice and at its absolute discretion. Participation in the Chi Club constitutes acceptance of these Terms and Conditions.

YO-CHI DIGITAL GIFT CARDS

Please read these Terms and Conditions carefully before purchasing or using a Yo-Chi eGift Card. By purchasing or redeeming a Yo-Chi eGift Card, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Purpose

Yo-Chi eGift Cards are available for purchase via the Yo-Chi website and are intended for use as a convenient and flexible payment method across Yo-Chi venues in Australia.

Offer Value and Redemption

Yo-Chi eGift Cards can be redeemed for purchases at any Yo-Chi venue within Australia. They are not valid for online purchases, third-party delivery platforms, or any other locations where Yo-Chi products may be sold outside of official Yo-Chi venues. eGift Cards are treated as cash and cannot be returned, exchanged or redeemed for cash.

Redemption Rules

No change will be given for transactions made using an eGift Card. Any remaining balance will stay on the card and may be used in full or part for future purchases.

eGift Cards cannot be reloaded or topped up. The available balance can be checked upon request at any Yo-Chi venue.

Yo-Chi is not responsible for lost or stolen eGift Cards, and they will not be replaced under any circumstances.

Offer Validity & Verification

In accordance with applicable law, Yo-Chi eGift Cards are valid for a period of 3 years from the date of purchase. Expired cards will not be honoured.

General Conditions

Yo-Chi reserves the right to amend, update or change these Terms and Conditions at any time without prior notice. Use of a Yo-Chi eGift Card constitutes acceptance of these Terms and Conditions.

YO-CHI PHYSICAL GIFT CARDS

Please read these Terms and Conditions carefully before purchasing or using a Yo-Chi Physical Gift Card. By purchasing or redeeming a Yo-Chi Gift Card, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Purpose

Yo-Chi Physical Gift Cards are available for purchase at any Yo-Chi venue and are intended for use as a convenient payment method across Yo-Chi venues in Australia.

Offer Value and Redemption

Yo-Chi Gift Cards can be redeemed for purchases at any Yo-Chi venue within Australia. They are not valid for online purchases, third-party delivery platforms, supermarkets (including Coles), or any other locations where Yo-Chi products may be sold outside of official Yo-Chi venues.

Gift Cards are treated as cash and cannot be returned, exchanged or redeemed for cash.

Redemption Rules

No change will be given for transactions made using a Gift Card. Any remaining balance will stay on the card and may be used in full or part for future purchases.

Gift Cards cannot be reloaded or topped up. The available balance can be checked upon request at any Yo-Chi venue.

Yo-Chi is not responsible for lost or stolen Gift Cards and they will not be replaced under any circumstances.

Offer Validity & Verification

In accordance with applicable law, Yo-Chi Gift Cards are valid for a period of 3 years from the date of purchase. Expired cards will not be honoured.

General Conditions

Yo-Chi reserves the right to amend, update or change these Terms and Conditions at any time without prior notice.

Use of a Yo-Chi Gift Card constitutes acceptance of these Terms and Conditions.

YO-CHI SWIRL & SHARE VOUCHER

Please read these Terms and Conditions carefully before using a Yo-Chi Swirl & Share Voucher. By redeeming this voucher, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Purpose

Yo-Chi Swirl & Share Vouchers are issued as a promotional or gifting offer and are intended to provide recipients with Yo-Chi creations to a set value for use in Yo-Chi venues across Australia.

Offer Value and Redemption

Each voucher entitles the recipient to Yo-Chi products up to the value of $50. The voucher is redeemable at any Yo-Chi venue in Australia.

The voucher must be redeemed in a single transaction. Any amount exceeding $50 must be paid by the guest at the time of purchase. No change will be given for any unused portion of the voucher.

Redemption Rules

The voucher cannot be redeemed for cash, exchanged for other items, or used as monetary compensation.

The voucher cannot be used in conjunction with any other offer, promotion or discount. It is not valid for the purchase of merchandise, take-home tubs, or online orders, including third-party delivery platforms such as Uber Eats and DoorDash.

Offer Validity & Verification

Vouchers are valid for 12 months from the date of issue. Expired vouchers will not be honoured.Yo-Chi reserves the right to refuse redemption where misuse or fraudulent activity is suspected.

General Conditions

Yo-Chi reserves the right to amend, update or change these Terms and Conditions at any time without prior notice. Use of this voucher constitutes acceptance of these Terms and Conditions.

YO-CHI $10 FREE VOUCHER

Please read these Terms and Conditions carefully before using a Yo-Chi $10 Free Voucher. By redeeming this voucher, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Purpose

The Yo-Chi $10 Free Voucher is issued as a promotional offer and is intended to provide guests with a complimentary Yo-Chi experience up to a set value at participating Yo-Chi venues across Australia.

Offer Value and Redemption

This voucher entitles the holder to one (1) Yo-Chi cup up to the value of $10, redeemable at any Yo-Chi venue nationally.

The voucher is valid for a single use only and must be presented at the time of redemption. Photographs or copies of the voucher will not be accepted.

Redemption Rules

The voucher cannot be redeemed for cash, credit, or exchanged for merchandise, gift cards, take-home products, or online orders. It cannot be used in conjunction with any other offer, promotion, or loyalty reward. No change or credit will be given if the full value of the voucher is not used in a single transaction. Yo-Chi is not responsible for lost, stolen, damaged, or expired vouchers.

Offer Validity & Verification

Yo-Chi reserves the right to refuse redemption where misuse, duplication, or fraudulent activity is suspected.

General Conditions

Yo-Chi reserves the right to modify, cancel, or amend these Terms and Conditions at any time without prior notice. Use of this voucher constitutes acceptance of these Terms and Conditions.

YO-CHI 2 FOR 1 VOUCHER

Please read these Terms and Conditions carefully before using a Yo-Chi 2 For 1 Voucher. By redeeming this voucher, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Purpose

The Yo-Chi 2 For 1 Voucher is issued as a promotional offer and is intended to provide a complimentary Yo-Chi when another Yo-Chi of equal or greater value is purchased at participating Yo-Chi venues.

Offer Value and Redemption

This voucher entitles the holder to one (1) free Yo-Chi when purchasing one (1) Yo-Chi of equal or greater value. The Yo-Chi of lesser value will be free. Both items must be redeemed in the same transaction at a participating Yo-Chi venue.

Redemption Rules

The voucher cannot be used in conjunction with any other offer, promotion, or discount. No change or credit will be issued if the full value is not utilised. The voucher is not valid for online purchases or any third-party ordering platforms.

Offer Validity & Verification

The voucher is valid for the period stated on the voucher and is only valid at the specified Yo-Chi venue. Yo-Chi reserves the right to refuse redemption where misuse, duplication, or fraudulent activity is suspected.

General Conditions

Yo-Chi reserves the right to amend, cancel, or update these Terms and Conditions at any time without prior notice. Use of this voucher constitutes acceptance of these Terms and Conditions.

YO-CHI BLUE LIGHT CARD OFFER 

Please read these Terms and Conditions carefully before using the Blue Light Card offer at Yo-Chi. By participating in this offer, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Purpose

This offer is available exclusively to valid Blue Light Card Australia holders and is intended to provide eligible guests with a daily discount on selected Yo-Chi products at participating Yo-Chi venues.

Offer Value and Redemption

Eligible guests will receive 20% off one (1) Yo-Chi bowl or cone per day when they visit any Yo-Chi venue, scan their Blue Light Card discount barcode via the Blue Light Card Member Platform, and present their valid Yo-Chi Chi Club membership.

The discount applies only to self-serve frozen yoghurt and açai products, including standard toppings.

Redemption Rules

This offer is limited to one (1) discounted product per person per day. The offer cannot be used in conjunction with any other promotion, discount, or offer, including the reusable bowl 10% discount. Chi Club points cannot be used as payment in conjunction with this offer. The discount does not apply to merchandise, take-home tubs, gift cards, online orders, or delivery orders. The offer has no cash value and cannot be exchanged for other items or monetary compensation.

Offer Validity & Verification

Valid Blue Light Card Australia membership must be presented and verified at time of purchase. Yo-Chi reserves the right to refuse redemption where misuse, duplication, or fraudulent activity is suspected. Yo-Chi may modify, suspend, or terminate this offer at any time without prior notice.

General Conditions

This offer is subject to availability and is at the sole discretion of Yo-Chi management. Participation in this offer constitutes acceptance of these Terms and Conditions.

YO-CHIEVER VOUCHERS

Please read these Terms and Conditions carefully before using a Yo-Chiever Voucher. By redeeming this voucher, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Purpose

Yo-Chiever vouchers are issued through Yo-Chi’s Communi-Chi program and are distributed to nominated local sporting clubs and community organisations. These vouchers are intended to recognise one standout Yo-Chiever per team following each match as a reward for performance and participation.

Offer Value and Redemption

Each Yo-Chiever Voucher is valued at a maximum of $12 and is redeemable at any Yo-Chi venue across Australia. Any amount exceeding $12 must be paid by the guest at the time of purchase. Vouchers are valid only until the expiry date printed on the voucher.

Redemption Rules

Redemption is limited to one (1) voucher per person. Vouchers are non-transferable, non-refundable, and have no cash value. No change will be given if the total purchase value is less than $12. Vouchers must be surrendered at the time of redemption and cannot be used in conjunction with any other offer, promotion, or discount.

Offer Validity & Verification

Only original Yo-Chiever vouchers will be accepted. Photocopies, reproductions, altered, or duplicated vouchers will not be honoured. Yo-Chi reserves the right to refuse any voucher suspected of fraud, duplication, or tampering. Vouchers must be fully and correctly completed by the authorised club representative, including all required fields. Incomplete or incorrectly completed vouchers may be rejected at Yo-Chi’s discretion.

Distribution Guidelines

Yo-Chiever vouchers are intended as match-day rewards and should be distributed progressively across the season, with one standout player recognised per team per game. Vouchers must not be distributed all at once. Once allocated vouchers have been used, no replacements or reissues will be provided. Yo-Chi welcomes continued partnership opportunities with clubs in future seasons and encourages organisations to get in touch to renew their participation. 

General Conditions

Yo-Chi reserves the right to refuse, modify, suspend, or terminate this program at any time without prior notice. Use of this voucher constitutes acceptance of these Terms and Conditions.

CHI WEEK

Please read these Terms and Conditions carefully before participating in the ‘Chi Week’ promotion. By participating in this offer, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Purpose

Chi Week is a limited promotional offer available to students from nominated schools or universities as communicated by Yo-Chi. To be eligible, participants must be a valid Chi Club member and attend a participating Yo-Chi venue during the specified promotion period. Yo-Chi will nominate eligible schools and universities relevant to each venue, with details communicated via social media in the lead-up to the promotion.

Offer Value and Redemption

Eligible students are entitled to receive one (1) free Yo-Chi product up to the value of $10 per transaction during the specified Chi Week activation period. Any amount exceeding $10 must be paid by the guest at the time of purchase. Redemption is limited to one (1) per person.

Redemption Rules

This offer has no cash value and cannot be exchanged for cash, credit, or alternative products. It cannot be used in conjunction with any other promotion, discount, or offer. Valid student identification or school/university uniform must be presented at the time of redemption.

Offer Validity & Verification

The offer is only valid on the specific date and time communicated by Yo-Chi for each participating school or university. Yo-Chi reserves the right to refuse redemption where eligibility cannot be verified or where misuse, duplication, or fraudulent activity is suspected. Aggressive, abusive, or unruly behaviour towards Yo-Chi team members will result in immediate disqualification from the promotion and will not be tolerated.

General Conditions

Yo-Chi reserves the right to modify, suspend, or terminate this promotion at any time without prior notice. Participation in Chi Week constitutes acceptance of these Terms and Conditions.

YO-CHI REUSABLE BOWL DISCOUNT

Please read these Terms and Conditions carefully before participating in the Yo-Chi Reusable Bowl Discount offer. By using this offer, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Purpose

This offer is available to guests who bring an eligible reusable Yo-Chi bowl into any participating Yo-Chi venue across Australia.It is intended to encourage sustainable practices by rewarding guests who choose reusable Yo-Chi-approved containers.

Offer Value and Redemption

Eligible guests will receive 10% off their Yo-Chi purchase when using an approved reusable Yo-Chi bowl. This discount applies only to the individual Yo-Chi product redeemed in the reusable bowl and does not apply to an entire transaction if multiple products are purchased.

Eligible Products

Eligible reusable bowls include:

  • Yo-Chi x KeepCup Icy Go Bowl
  • Yo-Chi x KeepCup Go Bowl
  • Yo-Chi x Robert Gordon ceramic bowl
  • Co-Chi Bowl

Redemption Rules

This offer is valid at all Yo-Chi venues across Australia. The discount cannot be used in conjunction with any other promotion, offer, or discount. The offer is not valid for merchandise, take-home tubs, online orders, or third-party delivery platforms including Uber Eats and DoorDash. To redeem the discount, guests must present and use an eligible reusable bowl and notify a team member prior to completing payment.

Offer Validity & Verification

Yo-Chi reserves the right to verify eligibility of reusable bowls and refuse discount redemption where misuse is suspected.

General Conditions

Yo-Chi may amend, suspend, or withdraw this offer at any time without prior notice. Participation in this offer constitutes acceptance of these Terms and Conditions.

WALK DON'T RUN CLUB 2026

Please read these Terms and Conditions carefully before participating in the ‘Walk, Don’t Run Club 2026’ promotion. By participating in this promotion, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Purpose

This promotion will take place the first Sunday of every month from June to December 2026 from the time each participating Australian Yo-Chi venue opens until 2:00pm. As opening hours vary by location, guests are encouraged to check their local venue’s hours in advance. The following dates are when the promotion will occur.

  1. June 7 2026, before 2pm
  2. July 5 2026, before 2pm
  3. August 2 2026, before 2pm
  4. September 6 2026, before 2pm
  5. October 4 2026, before 2pm
  6. November 1 2026, before 2pm
  7. December 6 2026, before 2pm

Offer Value and Redemption

Two guests transacting together and who complete 10,000 steps each will be eligible to redeem a buy one, get one free Yo-Chi. Guests who complete 25,000 steps will be eligible to redeem a free Yo-Chi to the value of $12. To redeem either offer, guests must present valid proof of their steps at the time of purchase before 2:00pm on the same day.

Redemption Rules

Participants must record and show proof of their steps via a recognised health or fitness tracking app, with steps tracked automatically by a phone or wearable device. Manually added or edited step entries are not eligible, and screenshots will not be accepted. Steps must be displayed live within the app with the current day’s date visible at the time of redemption. Recognised health or fitness tracking apps include Apple Health, Google Fit, Fitbit, Garmin Connect, or similar step-tracking platforms.

Each eligible guest may redeem only one offer. The buy one, get one free offer applies to Yo-Chi purchases only and the free item must be of equal or lesser value. To redeem the buy one, get one free offer, both guests must have completed 10,000 steps. The $12 free Yo-Chi offer applies to Yo-Chi purchases only, with any additional value payable by the guest. Both offers exclude merchandise, take-home tubs, online sales and deliveries. These offers are not redeemable for cash, are non-transferable, and cannot be used in conjunction with any other offers, discounts, or promotions. All redemptions must be completed before 2:00pm on one of the dates specified above.

Health & Safety

Please participate responsibly. Guests should consider their personal fitness levels when participating. Children must be supervised at all times. Yo-Chi is not liable for injury.

Offer Validity & Verification

Yo-Chi reserves the right to verify step counts and refuse redemption where proof is deemed invalid, manipulated, or inconsistent with these Terms and Conditions. Any misuse or fraudulent activity may result in refusal of redemption at the discretion of Yo-Chi team.

General Conditions

This promotion is valid at Australian Yo-Chi venues only. Yo-Chi reserves the right to verify eligibility, refuse participation, modify, cancel, or terminate this promotion at any time, for any reason, without prior notice. Participation in this promotion constitutes acceptance of these Terms and Conditions.

FUNHOUSE KARAO-CHI TERMS AND CONDITIONS

Please read these Terms and Conditions carefully before participating in the ‘Funhouse Karao-Chi’ promotion. By participating in Funhouse Karao-Chi, you agree to comply with the following Terms and Conditions.

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi.

Promotion Period

Funhouse Karao-Chi will run from 19 September 2026 to 11 October 2026, inclusive, unless otherwise modified or cancelled by Yo-Chi.

Eligibility to Participate

Funhouse Karao-Chi will be available at select Yo-Chi venues in each Australian state during the Promotion Period. Participation is open to guests at participating venues, subject to venue capacity and availability.

Guests must follow all reasonable instructions provided by the Yo-Chi team when participating in Funhouse Karao-Chi. The Yo-Chi team reserves the right to refuse participation where a guest is acting in an unsafe, disruptive or inappropriate manner.

Karaoke Participation

Guests may participate in Funhouse Karao-Chi by performing a song either as a solo performance or duet.

Guests must select a song from the approved Funhouse Karao-Chi song list or have their selected song approved by the venue team prior to performing. Songs containing inappropriate, offensive or otherwise unsuitable lyrics will not be permitted.

All performances must be a minimum of 30 seconds in duration to qualify for a prize. Guests must complete the minimum 30-second performance requirement to receive the applicable prize.

The Yo-Chi team reserves the right to approve or reject song selections and may stop a performance at any time if the song, performance or guest behaviour is considered inappropriate or unsuitable for the venue.

Prizes

Guests who complete a qualifying solo performance will receive 1 x $10 Free Yo-Chi voucher.

Guests who complete a qualifying duet performance will each receive 1 x 50% off Yo-Chi voucher.

Prizes will be issued following completion of the qualifying performance, with one prize issued per guest per qualifying performance. Prizes are not transferable and cannot be redeemed for cash.

Vouchers may have their own expiry dates and specific Terms and Conditions. Guests should refer to the individual voucher for applicable conditions.

Health and Safety

Guests must participate responsibly and follow all instructions provided by the Yo-Chi team. Guests must not engage in behaviour that is unsafe, offensive, disruptive or inappropriate during their performance.

The Yo-Chi team may stop a performance at any time if it considers the performance, song choice or guest behaviour to be inappropriate or unsafe.

Children must be supervised by a responsible adult at all times where required by the participating venue.

Exclusions, Cancellation and Modification

Yo-Chi reserves the right to modify, pause, or cancel Funhouse Karao-Chi at any time without prior notice.

Yo-Chi reserves the right to modify the participating venues, available songs, performance requirements or prizes where reasonably necessary, including for health, safety, accessibility, operational or venue-related reasons.

Participation may be limited by venue capacity, equipment availability or other operational requirements.

All decisions made by the Yo-Chi team regarding participation, song approval, performance eligibility and prize allocation are final.

General Terms

Participation in Funhouse Karao-Chi constitutes acceptance of these Terms and Conditions.

Yo-Chi reserves the right to refuse participation where a guest does not comply with these Terms and Conditions or the reasonable instructions of the Yo-Chi team.

To the extent permitted by law, Yo-Chi accepts no responsibility for loss or damage arising from participation in Funhouse Karao-Chi, except where such liability cannot be excluded by law.

FUNHOUSE CHI PONG TERMS AND CONDITIONS

Please read these Terms and Conditions carefully before participating in the ‘Funhouse Chi Pong’ game. By participating in the Funhouse Chi Pong game, you agree to comply with the following Terms and Conditions.

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi.

Promotion Period

Funhouse Chi Pong will run from 19 September 2026 to 11 October 2026, inclusive, unless otherwise modified or cancelled by Yo-Chi.

Eligibility to Play

Guests are eligible to play Funhouse Chi Pong after purchasing a Yo-Chi product. For every 1 Yo-Chi Frozen Yogurt or Açaí purchased, guests will receive 1 ticket, which grants 1 chance to play Funhouse Chi Pong.

Each ticket entitles the holder to one game only, with multiple purchases earning multiple tickets.

Funhouse Chi Pong is open to guests of all ages. Children may participate under adult supervision, and shorter distances or stools may be used at the discretion of the Yo-Chi team.

Game Setup and Play

The Funhouse Chi Pong setup consists of 15 Yo-Chi cups arranged in a triangle formation, comprising:

  • 8 x Blank Cups (no reward)
  • 3 x 25% Discount Cups
  • 3 x 50% Discount Cups
  • 1 x Free Yo-Chi Cup to the value of $10

Cups are colour-coded with sleeves to indicate their respective prize tier and may be secured in place with Blu Tack to prevent movement during gameplay.

Players must stand behind the marked line, approximately 1.5 metres from the table, during their turn. Each player receives 3 ping pong balls per turn.

How to Win

To win a voucher, players must successfully land 2 balls into cups of the same colour or discount level. The two balls do not need to land in the same cup, provided they land in two cups of the same prize tier.

If successful, the player will win the corresponding voucher:

  • 25% off
  • 50% off
  • 1 Free Yo-Chi to the value of $10

Cups marked as ‘Blank’ do not yield a prize. Players are eligible to receive one prize per turn.

Tickets

All tickets must be given to a Yo-Chi team member before playing. Used tickets will be collected and may be reused for future participants.

Lost or damaged tickets will not be replaced.

Offer Value and Redemption

Vouchers are issued immediately after a winning turn. Vouchers are not transferable and cannot be redeemed for cash.

Each voucher may have its own expiry date and specific Terms and Conditions. Guests should refer to the individual voucher for applicable conditions.

Health and Safety

Guests must participate responsibly and follow all instructions provided by the Yo-Chi team. Children must be supervised by a responsible adult at all times.

The Yo-Chi team may modify the gameplay setup, including reducing the throwing distance, for young children or guests with accessibility needs.

The Yo-Chi team may refuse gameplay to any guest who is acting unfairly, unsafely, or otherwise not following the rules of Funhouse Chi Pong.

Exclusions, Cancellation and Modification

Yo-Chi reserves the right to modify, pause, or cancel Funhouse Chi Pong at any time without prior notice.

Yo-Chi reserves the right to modify the game setup or gameplay requirements where reasonably necessary, including for health, safety, accessibility, operational or other venue-related reasons.

All decisions made by the Yo-Chi team regarding game outcomes and eligibility to participate are final.

General Terms

Funhouse Chi Pong is a game of skill and coordination. Participation in Funhouse Chi Pong constitutes acceptance of these Terms and Conditions.

Yo-Chi reserves the right to refuse participation where a guest does not comply with these Terms and Conditions or the reasonable instructions of the Yo-Chi team.

To the extent permitted by law, Yo-Chi accepts no responsibility for loss or damage arising from participation in Funhouse Chi Pong, except where such liability cannot be excluded by law.

FUN HOUSE VOUCHERS

10% off

Hand this voucher to our friendly team to receive 10% off a self serve yogurt or açaí. Any difference in price is to be paid by the guest. Valid for one Yo-Chi bowl only, no change will be issued. Valid until 16 November 2026 11:59 PM at any Australian Yo-Chi venue. Not to be used in conjunction with any other offers. Not valid for online purchases, retail tubs or Yo-Chi merch.

25% off

Hand this voucher to our friendly team to receive 25% off a self serve yogurt or açaí. Any difference in price is to be paid by the guest. Valid for one Yo-Chi bowl only, no change will be issued. Valid until 16 November 2026 11:59 PM at any Australian Yo-Chi venue. Not to be used in conjunction with any other offers. Not valid for online purchases, retail tubs or Yo-Chi merch.

50% off

Hand this voucher to our friendly team to receive 50% off a self serve yogurt or açaí. Any difference in price is to be paid by the guest. Valid for one Yo-Chi bowl only, no change will be issued. Valid until 16 November 2026 11:59 PM at any Australian Yo-Chi venue. Not to be used in conjunction with any other offers. Not valid for online purchases, retail tubs or Yo-Chi merch.

Free Yo-Chi*

Hand this voucher to our friendly team to receive one free* self serve yogurt or açaí to the value of $10. Any difference in price above $10 is to be paid by the guest. Valid for one Yo-Chi bowl only, no change will be issued. Valid until 16 November 2026 11:59 PM at any Australian Yo-Chi venue. Not to be used in conjunction with any other offers. Not valid for online purchases, retail tubs or Yo-Chi merch.

CHI PONG CHI-AMPIONSHIP

Please read these Terms and Conditions carefully before participating in the ‘Chi Pong Chi-ampionship’. By participating in this promotion, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Eligibility

The Chi Pong Chi-ampionship will take place on Saturday 10 October 2026 from 2:00pm at the following participating Yo-Chi venues only:

  • Yo-Chi Barangaroo
  • Yo-Chi Karrinyup
  • Yo-Chi West End
  • Yo-Chi Hawthorn
  • Yo-Chi Tea Tree Plaza

To be eligible to participate, guests must be a Chi Club member, be an Australian citizen, purchase one Yo-Chi and register to play with the Chi-E-O on shift from 2:00pm.

Registrations will close at 3:00pm or once 40 guests have registered to play, whichever occurs first. A maximum of 40 guests may participate at each participating venue.

Any participant or prize winner found not to meet the eligibility requirements, including the requirement to be a Chi Club member and Australian citizen, will be deemed ineligible and any prize awarded to them will be void.

Chi-ampionship Format

The Chi-ampionship will be played using a knockout-style tournament bracket. Players will compete against one another, with the winner of each round progressing to the next round. The tournament will continue until one overall winner remains.

In the event of a draw, the round will be replayed until there is a winner. Yo-Chi team members will oversee the tournament and determine the outcome of each game.

Scoring

Players score points by successfully landing a ping pong ball into a Yo-Chi cup. Points are awarded based on the cup or sleeve landed in as follows:

  • Blank cup: 1 point
  • 25% off sleeve: 25 points
  • 50% off sleeve: 50 points
  • Free Yo-Chi sleeve: 100 points

The player with the highest score in each round will progress to the next stage of the Chi-ampionship.

Prize

There will be one winner per state. Each state winner of the Chi Pong Chi-ampionship will receive a $1,000 AUD prize. The prize is non-transferable and cannot be exchanged for cash.

Each winner will be announced by the Chi-E-O on shift at the conclusion of the tournament.

To receive the prize, each winner must provide their full name, phone number and email address to the Chi-E-O on shift. These details will be passed on to the Yo-Chi marketing team for prize fulfilment.

The Yo-Chi marketing team will contact each winner within one week of the competition concluding to arrange payment. Payment will be arranged by the marketing team via marketing@yochi.com.au.

If a winner is under 18 years of age, their parent or legal guardian must provide consent to the winner’s participation in the promotion and to the transfer and acceptance of the prize money. A parent or legal guardian may accept the prize money on behalf of a winner who is under 18 years of age.

Runners-Up Prize

The three runners-up who progress to the final four will each receive 20 Chi Club points as a consolation prize. Each eligible runner-up must provide their Chi Club details, full name and email address to the CHI-E-O on shift at the conclusion of the competition. These details will be passed to the Yo-Chi marketing team, who will arrange for the 20 Chi Club points to be added to the guest’s Chi Club account within one week of the competition concluding.

Redemption Rules

Participation is limited to one entry per eligible guest. The purchase of one Yo-Chi is required to register and participate. Registrations are subject to the 40-player limit at each participating venue and are available on a first-come, first-served basis.

Guests must be present and ready to play when called by the Yo-Chi team. If a player is unavailable when required to participate in their round, Yo-Chi reserves the right to deem the player ineligible to continue and progress their opponent to the next round.

All participants and prize winners must meet the eligibility requirements set out in these Terms and Conditions. If a participant or prize winner is subsequently found not to be a Chi Club member or Australian citizen, their participation and/or prize will be deemed void.

Health & Safety

Please participate responsibly. Children must be supervised at all times. Team members may modify the promotion for young children or guests with accessibility needs. Players must follow all instructions provided by Yo-Chi team members while participating. Yo-Chi is not liable for injury arising from participation, to the extent permitted by law.

Offer Validity & Verification

Yo-Chi reserves the right to verify eligibility and refuse participation where misuse, abuse, inappropriate behaviour or suspected fraudulent activity is identified. Yo-Chi team members may disqualify a player where they believe the rules of the Chi-ampionship have been breached or the player has behaved in an unsafe or inappropriate manner.

Yo-Chi reserves the right to request reasonable evidence of Chi Club membership, Australian citizenship and, where applicable, parent or legal guardian consent before awarding or transferring any prize. If eligibility requirements are not satisfied or cannot be verified, the relevant prize will be deemed void.

General Conditions

This promotion is valid at Yo-Chi Barangaroo, Yo-Chi Karrinyup, Yo-Chi West End, Yo-Chi Hawthorn, and Yo-Chi Tea Tree Plaza only on Saturday 10 October 2026. Yo-Chi reserves the right to refuse participation, modify, cancel, or terminate this promotion at any time, for any reason, without prior notice. Participation in this promotion constitutes acceptance of these Terms and Conditions. Yo-Chi is not responsible for delays, interruptions or cancellation of the promotion due to events beyond its reasonable control.

KARAO-CHI TOURNAMENT

Please read these Terms and Conditions carefully before participating in the ‘Karao-Chi Tournament’. By participating in this promotion, you agree to comply with the following terms and conditions:

Promoter

This promotion is conducted by Embrace The Chi Pty Ltd (ABN 43 639 336 226) trading as Yo-Chi (“Yo-Chi”).

Issuance and Eligibility

The Karao-Chi Tournament will take place on Saturday 10 October 2026 from 6:00pm at the following participating Yo-Chi venues only:

  • Yo-Chi Barangaroo
  • Yo-Chi Karrinyup
  • Yo-Chi West End
  • Yo-Chi Hawthorn
  • Yo-Chi Tea Tree Plaza

To be eligible to participate, guests must be a Chi Club member, be an Australian citizen, purchase one Yo-Chi and register to participate with the Chi-E-O on shift from 6:00pm.

Registrations will close at 7:00pm or once 10 guests have registered to participate, whichever occurs first. A maximum of 10 guests may participate in the tournament at each participating venue.

Any participant or prize winner found not to meet the eligibility requirements, including the requirement to be a Chi Club member and Australian citizen, will be deemed ineligible and any prize awarded to them will be void.

Tournament Format

Each registered participant will perform one song selected from the approved Karao-Chi song list. Participants must perform for a minimum of 30 seconds.

Once all registered participants have performed, the Chi-E-O on shift will select the overall winner based on the following criteria:

  • Singing ability
  • Crowd engagement
  • Energy and performance

There will be one winner per state. The Chi-E-O’s decision will be final. In the event of a tie, the Chi-E-O may request the tied participants to perform an additional song or section of a song to determine the winner.

Prize

Each state winner will receive a $1,000 AUD prize. The prize is non-transferable and cannot be exchanged for cash.

Each state winner will be announced by the Chi-E-O on shift at the conclusion of the tournament.

To receive the prize, each winner must provide their full name, phone number and email address to the Chi-E-O on shift. These details will be passed on to the Yo-Chi marketing team for prize fulfilment.

The Yo-Chi marketing team will contact each winner within one week of the competition concluding to arrange payment. Payment will be arranged by the marketing team via marketing@yochi.com.au.

If a winner is under 18 years of age, their parent or legal guardian must provide consent to the winner’s participation in the promotion and to the transfer and acceptance of the prize money. A parent or legal guardian may accept the prize money on behalf of a winner who is under 18 years of age.

Redemption Rules

Participation is limited to one entry per eligible guest. The purchase of one Yo-Chi is required to register and participate. Registrations are subject to the 10-participant limit at each participating venue and are available on a first-come, first-served basis.

Guests must be present and ready to perform when called by the Yo-Chi team. Participants must perform an approved song and follow all instructions provided by Yo-Chi team members.

Songs containing inappropriate or offensive lyrics, language or content will not be permitted. Yo-Chi team members may stop a performance if they consider the content or behaviour to be inappropriate.

All participants and prize winners must meet the eligibility requirements set out in these Terms and Conditions. If a participant or prize winner is subsequently found not to be a Chi Club member or Australian citizen, their participation and/or prize will be deemed void.

Health & Safety

Please participate responsibly. Children must be supervised at all times. Team members may modify the promotion for young children or guests with accessibility needs. Participants must follow all instructions provided by Yo-Chi team members while participating. Yo-Chi is not liable for injury arising from participation, to the extent permitted by law.

Offer Validity & Verification

Yo-Chi reserves the right to verify eligibility and refuse participation where misuse, abuse, inappropriate behaviour or suspected fraudulent activity is identified. Yo-Chi team members may disqualify a participant where they believe the tournament rules have been breached or the participant has behaved in an unsafe or inappropriate manner.

Yo-Chi reserves the right to request reasonable evidence of Chi Club membership, Australian citizenship and, where applicable, parent or legal guardian consent before awarding or transferring any prize. If eligibility requirements are not satisfied or cannot be verified, the relevant prize will be deemed void.

General Conditions

This promotion is valid at Yo-Chi Barangaroo, Yo-Chi Karrinyup, Yo-Chi West End, Yo-Chi Hawthorn and Yo-Chi Tea Tree Plaza only on Saturday 10 October 2026. Yo-Chi reserves the right to refuse participation, modify, cancel, or terminate this promotion at any time, for any reason, without prior notice. Participation in this promotion constitutes acceptance of these Terms and Conditions. Yo-Chi is not responsible for delays, interruptions or cancellation of the promotion due to events beyond its reasonable control.